Shipping policy
We know you're eager to get your new bling, so here's the lowdown on our shipping:
Shipping Cost 📦
- Within the U.S.: Enjoy FREE shipping with USPS First Class Package! 🎉
- International: Rates vary by carrier and will be displayed at checkout. No surprises, we promise.
Making Your Pieces
Because each item is a work of art made just for you, please allow 3-5 business days for us to craft your order. If you're ordering multiple items, give us a smidge longer to make everything perfect.
Shipping Time
We ship from the heart of New York City! USPS usually takes 1-3 business days within the U.S. for First Class Packages. Keep in mind, these times are estimates and we can't control any carrier delays.
Track It
Once your order's on the move, you'll get an email from us with all the tracking info you need. Checkhere
Change of Heart? ❤️
If your new jewelry isn't love at first sight, check out our Refund Policy for easy returns.
That's all, folks! Any questions, just let us know. Email us at support@joeybabynyc.com before placing your order. It helps us cut down on waste. Text or What's app us at +1 646 203 6285 during Mon-Fri 9 am to 5pm EST(Msg frequency varies. Msg & data rates may apply)
For purchases from our partners (Urban Outfitters, Macy's etc), please reach out to them directly for returns.
Happy shopping! 🛒